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Reservation policies

Hotel Policies:

  • Pets are not allowed.
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Minimum check-in age: 18 years.
  • Official identification is required for all guests, including minors, in accordance with the General Tourism Law for check-in. Failure to present all required documents may result in denial of lodging.
  • 100% Smoke-Free Space. Guests caught smoking on the premises will be charged a penalty of $3,000.00 Mexican pesos for cleaning, sanitizing, and purifying the area.